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Hero module · in tour
Utility Billing and Customer Portal
Multi-utility customer information system with meter management, billing run, rate engine, and a consumer-grade self-service portal.
AutomationOutcome KPIsDocument Search
Capabilities
- Combined electric, water, sewer, stormwater, and refuse billing on a single statement
- Daily consumption visualization with leak detection and anomaly alerts
- Rate engine with tiered and seasonal rules configured without code
- Customer portal with autopay, paperless statements, and service-request intake
What this module replaces
- Per-utility customer information systems
- Window-counter payment only
- Telephone-based service-request intake